Helpful Hints
for insured motorists
You paid premium price for your insurance
policy... and for the rights that came with it!!! Don't let anyone
take them away!
If you are involved in an accident you
must:
- Stop at once. Report the accident to the nearest
police station.
- See if anyone is injured. If injuries appear serious,
call an ambulance. If you are hurt, seek treatment
promptly.
- Write a complete description of the accident as soon as
possible.
- Submit required accident reports to the proper authorities.
- Call your insurance company.
You are not required
to:
- Give a signed statement to the claims adjuster representing
the other driver's insurance company.
- Obtain more than one estimate.
- Take your car to a shop specified by your insurance agent or
to any drive-in claims center for inspection.
- Accept a check for repair of your car until you are
confident that it covers all necessary repairs.
- Sign any insurance company release until every repair has
been completed to your satisfaction.
Bet you didn't know:
If your vehicle is damaged in an accident
you have the right to:
- Choose your own body shop.
Have your car towed to the shop
of your choice. Don't let your insurance company specify a
shop so they can receive a discount on your repairs.
Call your insurance company and advise them of your vehicle's
location. Let your body shop go over the damage with your
insurance company representative.
- Have your car restored to pre-accident condition.
Your car
should look and perform the way it did before the accident.
Even minor cosmetic damage should also be repaired at this time.
Every little nick or chip can lead to rust damage later and will
deduct from the value of your car.
The importance of genuine replacement
parts:
Don't be fooled by "lifetime warranties" on imitation parts.
Significant additional costs can be incurred if these warranties
do not include labor.
If the insurance company insists on imitation parts, ask for
proof that they are equal to genuine parts in terms of fit, finish
and corrosion protection. In making your final decision of
which parts to use, consider the hidden cost of future repairs,
reduced resale value, and the possible risk to passenger safety
which you may have to face one day.
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