Reviews

Customer Reviews

At Town Line Body Shop, we’re proud of the work that we do, and we always appreciate your feedback.

Show your appreciation for our work by sending us a review.

Here is what some of our customers say about our service:


One of our customers loved us so much he built a model of our shop at 1:87 (HO Scale)!
(click images to enlarge)

Richie and the Town Line Body Shop crew have been amazing! I have had to visit the shop a few times and each time their courteous staff is more than willing to accommodate their customers and work hard with the insurance company to fix our vehicles. I hope I don’t need a body shop again in the future, but if I do I won’t hesitate to contact Town Line. They are quick, thorough, flexible, and always friendly! I’ve recommended Town Line to several friends and will continue to do so!

– Julie Lesko

Once again my care came out looking like new. Not only do they do a wonderful job, but they wash and clean the interior of the vehicle. When you are told it will take “X” number of days for the repair, you can count on it. Nice people to work with. I dealt with Rich, very knowledgeable, easy to communicate with and always pleased with the results. Actually, Rich has been the only person I’ve dealt with. I never had the need to look any further.

– Nancy Wilkins

When my brand new car was hit hard by a buck only 4 days after being purchased I was was worried it would never again look or drive the same again. I was wrong. Ron, Richie and staff made it as good as new. A year later, my poor car was again hit. This time by a Dodge Ram truck. Again, they worked diligently, and in a matter of days, she was as good as new. Not only was the final result amazing, but they called and kept me up to date every step up of the way. I can’t thank them enough!

– Alicia Collins

“I would recommend Town Line to anyone. The did an AWESOME job!!!! Excellent service with friendly and professional staff, who are really great at what they do. I’ve had numerous people ask if I just bought a ‘new’ car, which speaks for the high standard of work quality.”

– Dave P.

“I have used Town Line Auto Body over the past 15 years because they take pride in their work, and the folks who run the shop are honest and provide personalized attention. Having to fix your car after an accident is really not something anyone looks forward to, but Town Line confidently assures you that the job will be done right and they always deliver. Ron and Rich are friendly, professional, accommodating, and a pleasure to deal with regardless of the size of the job. There is no question that I will continue to go to them with any future auto body needs.”

– Frank P.

“Ron is the Best! Has helped us out on several occasions and they do exceptional work. No other body shop can compare. Ron is extremely knowledgeable about his industry and goes out of his way to help. I highly recommend them. I have worked in the auto bus. for many yrs. and can honestly say they are one of the best!”

– Kathy V.,
Monroe Patch

“I recently took my car to Town Line for repairs from a deer strike. Never in my wildest dreams did I expect to receive my car back looking as fantastic as it did! The damage was repaired and the paint was blended perfectly! There was even a dent on my back bumper (from another mishap) and you guys were nice enough to pull it out! That was SO unexpected and you truly went above and beyond! I was recommended to your shop by a close friend and I fully plan on passing the recommendation to others. THANK YOU SO MUCH for taking care of us! YOU ROCK!”

– Jillian Nemergut,
Monroe, CT

“Dear Ron,

“You repaired my daughter’s Ford Taurus last month and I just wanted to thank you again for the wonderful job you and your crew did.

“Neither she nor I could believe what a fantastic job you did restoring it. Not only did you fix everything you promised, the detailing work your guys did was amazing. The car truly looks brand new again. Yesterday my daughter was home from school, and as I usually do, I popped the hood to check the fluid levels (it’s a Dad thing). I had no idea that you also steam cleaned the engine. Incredible. The ten year old parts and hoses looked like they had all been replaced or just come from the factory new. You really went way above and beyond for us, and we are both very grateful.

“Of course I will recommend you to anyone who needs body work and rest assured if we have another accident, I won’t hesitate to come back to you. Thanks again.”

– William Krauss,
Monroe, CT

“I had some major body-rot on my 2000 Explorer which involved the rocker panels and left and right quarter panels. It first manifested itself when the vehicle was only three years old. I brought it back to Ford; neither the dealer nor Ford would do anything. I was left with the choice of it only getting worse, or having it corrected. I contacted Town Line and they said to bring it on down. They took the time to sit down with me and review what they found. Upon examining the situation in depth, they discovered it was far worse than I thought. It was certainly less expensive to get it repaired than buy a new vehicle. I was quoted a price on the repairs and made arrangements to bring it in. The attention to do the job right was fantastic! They actually fabricated new steel to replace the areas they cut away, to prevent the spread of the rust to ‘healthy‘ areas. When I got the vehicle back, it looked brand-new! The repainting of the affected areas matched perfectly as did the re-striping. To say Town Line crew are real artisans is an understatement!

“My wife and I could not have been any more pleased with the workmanship. I give Town Line a straight 10 star rating!”

– Richard Abramson,
Trumbull, CT

“I got my car back from Town Line yesterday. The paint job was beyond my expectations! From years of sitting in the sun, the paint job on my car made the car look older than its years. The car shines now. Everyone asked it I had gotten a new car. I would recommend your service to al of my friends. Thanks once again for ‘brightening’ my life.”

– A delighted customer,
Mrs. Laura Spahn

“I had my Tahoe fixed at Town Line Body Shop and they did a terrific job. Jim is fantastic and a great people person. If we have another accident the car will be coming back to Town Line.”

– Rock Ferrigno,
Rabbit Hill Farm

“I had heard Town Line was good; but wow, you guys did a great job on our Volvo. It looks brand new. We are all very impressed with the workmanship and attention to detail. You did everything you said you would and more. Spectacular customer service. We also appreciated your help walking us through the maze of an insurance claim. Many thanks.”

– Laurie DeAngelis,
Newtown,CT

“Ron, Rich and staff at Town Line Body Shop have impressed me with
their exceptional service and friendliness. I turn to no other when in
need of a touch-up or when an accident has occurred. The quality of
service and responsiveness is unmatched within the area.”

– Tom Greiner