Customer Reviews & Stories

So my car sustained some hit and run damage in a parking lot... I chose town line because of the rave reviews... The receptionist was so warm and welcoming... And Rich went above and beyond the standard... Not only was the work impeccable, the professionalism was top-tier... The car was also given back in a timely fashion and a fresh detail to boot... I would highly recommend...

— Google User Review

Great people, they go the extra mile to make sure you stay informed and more importantly your car is repaired properly and looks better than new. I highly recommend them if you should ever need bodywork!

— Google User Review

Fantastic service! The team @ town line went above and beyond with my repairs- I would recommend them to anyone! Fair priced and honest- 5 stars!

— Google User Review

Town Like exceeded every expectation when I needed body work done on my car. The work itself was perfect and completed on time, and they detailed the car as a courtesy which was an unexpected but very nice touch. The car has not looked this good since we bought it. The staff is courteous and very professional. I will absolutely return to Town Line if I need body work completed.

— Google User Review

When my truck needed body work I didn’t think twice about bringing it to Town Line! They did amazing work on a past vehicle and an amazing job on my current truck. You will not find a nicer group of people to work with! They give you a true family feel. I wouldn’t take my vehicles anywhere else!

— Google User Review

The repair from my auto accident was done at Town Line. They were professional, helped me with the car rental and were very thorough with their inspection of damage and work. I am happy that the work was done quickly and they communicated the damage and amount of time it was going to take to repair. I would highly recommend them!

— Google User Review

Great service, wonderful personnel and quality work done in a timely manner. Would recommend

— Facebook User Review

Efficiency, concern for customer, A+ work, timeliness, excellent quality work, and super customer service!

— Facebook User Review

These folks were very friendly and restored my wreckage of a front end to its original beauty. They finished within the time predicted/estimated and documented the entire process with pictures they showed me when i went to pick my car up! Today I received a follow up card in the mail with pictures of my car before and after repairs, with a friendly note that if any things wrong to contact them. I'm definitely going to use these guys if I ever need body work again (hopefully I don't). Definitely would recommend to anyone in need of car repairs!

— Facebook User Review

Efficient, professional and quick turnaround! Will use them again.

— Facebook User Review

Rich, Heather and the crew did a tremendous job. Communication was great and the car looks better than the day I first got it! The car was cleaned inside and out. I wouldn't go anywhere else.

— Facebook User Review

They did an amazing job repainted a pram that has been in our family for over 25 years.

The pram is ready for the next baby!

— Facebook User Review

You cleaned the car on the inside, too! The repairs are excellent.

Thank you.

— Facebook User Review

Had my VW recently repaired here. Great shop. Great people. Excellent customer service. Old school service levels. Thank you!!!

— Facebook User Review

Words can not express how happy I am with the way my vehicle turned out! THANK YOU! To the amazing guys that helped make that happen; Richy, thanks for your patience on working with the ins. car parts and me! 😊

Marc V. thanks for your amazing talent on the collision repair you did. Lee, thanks for the paint matching, it looks GREAT! And Cody for detailing my vehicle!! Town Line Auto Body went above and beyond on making my vehicle look like new!! Highly recommend them!!! THANK YOU!!

— Facebook User Review

Outstanding Auto Body shop. Heather and Richard the shop manager are focused on customer service. Their auto body mechanics are true Craftsman. Outstanding execution on the repair you can't tell where this car was damaged. Probably the best auto shop in the area hands-down.

— Yelp User Review

I haven't gotten into an auto accident in many years...and this year I had two minor ones before this year was up. Both were not my fault. First one, our SUV was side swiped on a major local road by another car merging into our right lane...no one was hurt, just the doors and side dent and paint damage on the driver's side. Went to Town Line Auto Repair in Monroe and I told them the repair will be paid out of pocket (by the other guy), not through the insurance, TL wrote up the estimate and also offer to arrange a rental car for me. They gave me a fair price and 8 days later it was done. They did a great job repairing our SUV, including the radar system that new cars has now. Well about a month later, my car (Honda) was rear-ended on my way to work. Again, not my fault and thank goodness minor bumper damage only, and this time the other guy has insurance! I went back to Town Line and again they wrote up the estimate for the other insurance and arranged my car rental. Both times I dealt with TL, they were very courteous, great service and gave me the confidence my car was in good hands. If you live around Monroe, Newtown, Shelton and Bridgeport area, I highly recommend you contact this auto body shop to have your car repair needs. Drive safe.

— Yelp User Review

Great body shop and customer service! My car got side swiped on the driver's side on Route 7 when another car was trying to merge into the right lane I was on...it wasn't a major accident but it there were damages: a minor dent on driver and passenger side doors, body paint damage and dumper got misaligned. The other driver did not want to use go through his insurance and paid me out of his pocket for the repairs. Long story short, I live in Monroe and went to Town Line for an estimate...I told them that I am not claiming this accident through the insurance and will be paying out of pocket, they said no problem. They immediately put together an estimate and it said it may take 5-6 days, which I though was reasonable. They even arranged a rental car when I drop off my car. It took 8 days (2 days more) but my car was repaired and it looked brand new! Plus they detailed my car inside and out. Also I did get another estimate from another body shop in Monroe on Rt 110 and they quoted a price 4 times higher. There's a major reason why Town Line is getting great reviews, they are professional, fair and great service. I highly recommend this auto body shop.

— Yelp User Review

Easy to work with. Repairs are excellent! This is the third time my family had a car repaired by Town Line and everytime a good experience.

— Yelp User Review

Had Town Line fix our Buick Lacrosse that had sustained heavy rear damage. They did a Fantastic Job in repair and repaint. Rich and his staff are to be commended for their GREAT workmanship and friendly and guiding process in the repair. The car looks Fantastic, as good as new! Matched the silver metallic paint perfectly. I would HIGHLY recommend Town Line to anyone who requires Body work on their vehicle. Their attention to detail and Quality are unmatched!

— Yelp User Review

I've been lucky enough to have not needed a body shop in 20 years of living in Monroe. My mechanic recommended Town Line and I couldn't be happier. They handled all the paperwork and communication with the insurance company as well as the rental car. Told me the work would be done by Friday and it was. Color match was perfect. I hope I don't need a body shop again in the future but if I do i will go right back to Town Line.

— Yelp User Review

The left side of my car was taken out by a hit-and -run driver on the Mix-Master in Waterbury. Town-line retrieved my car from the shady towing company that allowed to tires to be stolen, maintained a great line of communication between Enterprise car rental and my insurance company...making my life much easier. We could not have been more pleased with their work. The car was not only repaired to look like new, but it was detailed and 100% cleaner than the day it was wrecked. Town Line generously allowed the exchange of temporary tires to take place at their garage as not to involve us with the owner of the sketchy towing company ...high appreciated!

— Yelp User Review

I had great service. They were timely, thorough/detailed, and of good $value. All-in-all, an excellent customer experience.

— Yelp User Review

Town Line Body Shop is EXCELLENT! Rich and his crew's attention to detail, professionalism and pride in their work is evident. Heather will get your appointment scheduled, provide updates as to the progress of the work and contact you as soon as the job is completed. She is fantastic! I will not trust anyone else to work on my Mustang other than the team at Town Line. From detailing my car, to painting, to installing my racing stripes and new headlights and tail lights, my car looks brand new! Town Line really treats you like family and their service is exemplary.

— Yelp User Review

Easily the best experience I've ever had with auto body work. Professional and honest, with expert, thorough and timely repairs. My car looks brand new! Highly, highly recommended.

— Yelp User Review

They are so nice and there people at the desk heather, Richard, Ron helped me out!!! Also they are really quick with fixing the cars and they are very organized.

— Yelp User Review

Took my car in to get some body work done after an accident a few weeks ago. Everyone there was extremely helpful, friendly, and took the time to explain what needed to be done. As someone who doesn't know much about cars I appreciated that last part greatly. Rich was awesome. Heather was awesome and always pleasant on the phone. I was very happy with the way the car came out. I would recommend them to anyone.

— Yelp User Review

I have lived in Easton Ct for 12 years now and Town Line has been my

go to place for Auto Body repairs. It's a family owned business that has

been around for many years. Ron and his son are hands on and always ready to do the job right. I have always leased my vehicles, so when you don't have the dealership do the repairs, you can be subject to additional

wear and tear costs when you return the car. Not a worry with Town Line they do just as good and even better in my opinion and for less cost.

They are truly top flight and their workmanship and quality is second to none.

— Yelp User Review

Words can not express how happy I am with the way my vehicle turned out! THANK YOU! To the amazing guys that helped make that happen; Richy, thanks for your patience on working with the ins. car parts and me!

Marc V. thanks for your amazing talent on the collision repair you did. Lee, thanks for the paint matching, it looks GREAT! And Cody for detailing my vehicle!! Town Line Auto Body went above and beyond on making my vehicle look like new!! Highly recommend them!!! THANK YOU!!

— Yelp User Review

These guys are the good guys in Monroe to fix your car. they do really nice work and are reasonable. If I need auto body work I know where to go.

— Yelp User Review

Outstanding experience with Town Line! Richie and his team were professional and the job was done on time and at the estimated price. My vehicle had a substantial dent, which was repaired and repainted and you'd never know the job had been done -- the paint match is remarkable. They also touched up other nicks and scratches were possible, waxed it and cleaned the inside -- the car looks the closest to the day I bought it. Highly recommended.

— Yelp User Review

I would like to compliment Town Line Body Shop for an outstanding restoration and paint job they did on my classic 1951 coke machine. Richie and his crew exceeded my expectations of how this would look when completed. I would highly recommend them for any project involving restoration and painting of any "Man Cave" item such as gas pumps, coke machines, and etc.. They do quality work at a fare price....

— Yelp User Review

Ron, Rich and staff at Town Line Body Shop have impressed me with their exceptional service and friendliness. I turn to no other when in need of a touch-up or when an accident has occurred. The quality of service and responsiveness is unmatched within the area.

— Yelp User Review

I would highly recommend Town Line for repairing a damaged vehicle. The team did an outstanding job on my car. I met with the Manager who was very polite and knowledgeable about damaged cars. He looked at my car and pointed out something that I had not noticed before. He said that he would put together an estimate and email it to me to review. After reviewing the clearly itemized estimate, I made an appointment to have the car repaired. I dropped the car off early morning and was told someone would call to let me know when I could pick up my car. Three days later I got the call and picked up my car (which is how long the estimate indicated that my car would be in the shop). My car looked like it just came out of the dealership's showroom . I also received a "thank you" email from the body shop. Very impressive. They take pride in their work and value their customers. They are the "Best in the Area".

A very happy customer

— Yelp User Review

Honest, fair and they do great work. What else can I say.

Use this shop with absolute confidence.

— Yelp User Review

Great team of people. Had two good sized repairs needed from two separate incidents on the same car. The estimates from the garages recommended/required to get claim assessment by the insurance company felt like they were cutting corners and I didn’t trust them. I did a little research to find a shop I’d be comfortable getting a second opinion from and stoped in at Town Line to discuss their suggested approach. I was much more comfortable with what they believed should be done. I set an appointment and the folks at town line did all of the work needed to supplement the previous insurance assessments - the insurance companies were not easy to work with, wouldn’t even send me a copy of the original estimates written previously, and I actually got exasperated and was willing to pay the difference out of pocket. Town Line asked if I’d let them have a try, I did, and they were ultimately successful. The car came back looking nicer than when I bought it new (it was detailed and waxed) and you’d never know it was in accidents. The day of pickup I was running late and they stayed open for me after hours to ensure I didn’t need to wait an additional day. Professional, high-end service with a hometown feel. Highly recommended.

— Google User Review

We have used Town Line for over 20 years! Their work is outstanding. Over the years, they have repaired hoods, fenders, bumpers, and doors. Their prices are fair, and their work is guaranteed. Their paint staff are amazing. Not once has their paint degraded.

— Google User Review

My car was fixed rather quickly. They took care of everything, i.e. insurance, rental, etc. When picking up my car it was cleaned inside and out. Everyone there is extremely friendly and willing to help. Couldn’t ask for a better experience. Timely, efficient, and professional!

— Google User Review

Once again the folks at Town Line Body Shop have done an incredible job. Not only was the work first class., they took the time to freshen up the interior. Thanks to the whole team for another job well done.

— Google User Review

Very particular about my vehicles as I am a sales rep and my car is my office basically. Recommended by a friend and since they are local and my friend is as picky as me I gave them a try. Aside from the quality paint and workmanship, the staff is really over the top as far as their customer service and trying please their clients 100%. Would use again without a second thought as the service is great but the workmanship and quality is even better! Alan M.

— Google User Review

The staff at Town Line are amazing!! Not only does my car look like new but Heather was beyond helpful while dealing with the insurance company. I couldn’t be happier and highly recommend them!

— Google User Review

Rich and Heather did a fantastic job of coordinating the repair of my daughters Acura. From scheduling to delivery the service was A plus. The quality of the repair is phenomenal. Awesome job. I highly recommend town line to anyone needing body work and repair.

— Google User Review

Ron jr was great and kept us informed the whole way through the process. Our SUV looks as it did when we first purchased it. We couldn’t be happier with our experience.

— Google User Review

Townline bodyshop was very easy to deal with. They started the job on the date that was planned end it was completed in the specified time. My vehicle came out looking brand new and the body repair was truly perfect .

Thanks guys I would refer you to a friend !

— Google User Review

Whenever we need any kind of bodywork on the cars we ALWAYS use Town Line. Their service and work is top notch always! They go over and beyond every time, no matter the issue. Highly recommend!

— Google User Review

These guys are awesome. The work is really good and they always go above and beyond. Richie is the man!

— Google User Review

Heather made my experience so easy! She took care of all the insurance information for us and really worked with my schedule. Not to mention the amazing work. AND they even took care of a few other spots and dents for me at no charge!! Great people! I will be recommending them to anyone who will listen. Thank you guys for making a stressful situation so easy and convenient!!

— Google User Review

I had a loose bumper, which they were able to fix fairly quickly completely free of charge!

— Google User Review

Excellent work and communication. Very pleased with the outcome.

— Google User Review

Townline did an excellent job restoring the chassis on my Toyota Tacoma SR5. They communicated with me on how the work was done. Professional, fair pricing and courteous is what comes to mind. Rich, Heather and staff saved my truck. Thank you guys. Feel fortunate to have a service like Townline Autobody in our area.

— Google User Review

Great customer service, speedy repairs.

— Google User Review

Took my car in a few weeks to get some body work done after an accident. Rich was extremely helpful and the whole shop was a very welcoming environment. Heather was a friendly voice each time I called and I was very happy with the way my car came out. I'd recommend them to anyone.

— Google User Review

Town Line has always done a great, professional job for us. We also appreciate their follow up mailings detailing the progress and final outcome of the repair. Nice job!

— Google User Review

I was kept in touch with regularly throughout the process and they were accommodating regarding pick up. They made working with insurance a seamless process. Good, honest people.

— Google User Review

At eight and a half months pregnant, I was rear ended in our brand new Subaru. My husband and I purchased our car specifically so that we could have a new, safe vehicle to take our baby home from the hospital. Town Line Body Shop went above and beyond to make sure that I had an appointment to fix my car before the baby's due date. Well, as life would have it, she came almost two weeks early. When my husband called Town Line to see if there was any way to pick up the car earlier, they went ABOVE AND BEYOND to finish the job before we were discharged from the hospital. They even helped with my husband's old Subaru, which they kindly let him keep at their shop while we were in the hospital. We are so incredibly grateful to Town Line Body Shop for the professional and stellar job that they did on our vehicles, but importantly, their kindness and understanding was more than we could have ever expected. As residents of Monroe, Town Line has us as customers for life!

— Google User Review

Friendly service, matched paint perfectly, fair price, attention to detail. I highly recommend.

— Google User Review

Towel Line Body Shop is great. I have had multiple vehicles repaired there over the last few years and I am always surprised at how amazing they look afterward. Good as new. Richie and his staff are so nice and take great care of you. They handle everything including insurance and car rental. They even detail your car before they return it back to you. I highly recommend Town Line Auto Body.

— Google User Review

I was visiting a friend in Trumbull CT, when my van's rear door broke and needed some help. Found Town line body shop using Google maps. Richie was very helpful. Very professional. I will highly recommend this place if you ever need any body work done. Thanks guys.

— Google User Review

Great place for auto body work. Very responsive team took care of cleaning up a dent and scratch I put on the bumper of my husband's brand-new truck. The work is flawless (according to my husband), and very affordable. Having found these folks through the recommendation of a friend, I can now offer the same strong recommendation.

— Google User Review

Had Town Line fix our Buick Lacrosse that had sustained heavy rear damage. They did a Fantastic Job in repair and repaint. Rich and his staff are to be commended for their GREAT workmanship and friendly and guiding process in the repair. The car looks Fantastic, as good as new! Matched the silver metallic paint perfectly. I would HIGHLY recommend Town Line to anyone who requires Body work on their vehicle. Their attention to detail and Quality are unmatched!

— Google User Review

Always very friendly, great service and done in a timely fashion. I'm a repeat customer

— Google User Review

I came here to get my bumper fixed after accidentally parking on a curb. Their service was quick and excellent. An easy five stars.

— Google User Review

“I chose Town Line Body Shop. They are the best and you want to know why?”

I can't express how strongly I truly appreciate Town Line Body Shop. After being involved in an accident that could have easily killed me, I brought my vehicle to Town Line. Upon their initial review, they determined that the cost of repairs would exceed the value of my car. My car had been garaged and maintained to the best of my ability and I was really in a bind. I thought for sure that I was going to have to scrap my vehicle for whatever I could get for it. The management completely understood my situation and after reviewing everything they offered to perform only what was necessary to make the car structurally reliable and close in paint colors for a significantly reduced price. I was contacted by Town Line because my car was ready for pickup after about 1.5 weeks and they completely restored/rebuilt the vehicle and performed all the work, including the work that they said they would not include. I am positive it was because of their commitment to excellence. My car now looks brand NEW again and it is completely because of their dedication to their customers and excellence. I have no doubt that if it had been any other body shop, I would have been stuck with nothing left to do but scrap my vehicle, instead I have my vehicle completely restored.

Thank You, TOWN LINE BODY SHOP!

— Google User Review

I have been here multiple times over the years(only this last one was my fault). They always do an excellent job. They've dealt with insurance without a problem.

— Google User Review

I have now used Town Line Body on two separate occasions, both times they far exceeded my expectations. Rich walked us through the entire process and made it simple and straight forward. The car looks excellent, they returned it to better than new condition which is a difficult task as I am very meticulous. While I hope to have no further incidents with the vehicle, if it should happen at least I know exactly who to call.

— Google User Review

Quality work, attention to detail great customer service. If you need a body shop don't look anywhere else.

— Google User Review

A new driver backed into my parked vehicle while I was out of state and demolished the front, passenger side door. Fortunately, I was still able to drive the vehicle and contacted Rich to survey the damage when I returned home to Connecticut. I had previously used other local shops for auto body repairs, but had heard good things about Town Line from friends and relatives and wanted to give them a shot for this job. Everything about the experience was top-notch. While they were extremely busy and it took a couple of weeks to get an appointment, they handled everything with the insurance and rental car companies perfectly. More importantly, my vehicle came back looking better than ever. Thanks to Rich for a job well done and to Heather for great communication and customer service. I will definitely be back if I'm ever unfortunate enough to require Town Line's services again.

— Google User Review

Unfortunately this is the second time we had to use Town Line Auto Body for repairs. In both instances dealing with them was a wonderful experience. They were, friendly, professional and their prices were very reasonable. They did an excellent job repairing our car. Both times. The car was ready on time and both times when we picked it up it was washed and detailed. I would highly recommend Town Line Auto Body to anyone.

— Google User Review

Town Line was exceptional in repairing my vehicle. I have a 2014 GMC Acadia Denali that was damaged due to a deer running into the side of it. After the damage I considered selling the car however town Line changed all of that. The car was repaired timely, they coordinated the estimate, the insurance payments and rental car. The result though is the perfect repair they made to the car you cannot tell that the damage ever occurred. I highly recommend them as a friendly and talented repair shop.

— Google User Review

Town Line Body always does a fabulous job at fixing up my car. They are fast, reliable and courteous. The services is always done professionally. I recommended them to my family and friends.

— Google User Review

Came in to get an estimate on a small damage bump and they fix it within second. People were very nice and would recommend on fixing small damages

— Google User Review

Excellent service, fair pricing, and professional staff. Did a great job on our car and were excellent to work with. Highly recommend.

— Google User Review

Excellent quality work. They are easy to work with.

— Google User Review

They did a great job on my car

— Google User Review

Town Line has always been our go to repair center for all of our cars!! Excellent service and always do an amazing job, very easy to work with!!

— Google User Review

Great experience.

— Google User Review

Like family.

— Google User Review

I was pleasantly surprised by the friendliness of the owner. He wanted to be sure I was happy. Customer service is what you will get if you walk in this shop. Very professional and did a superior job repairing my truck. This is my go to place from now on.

— Yelp Review

"Great skilled staff

— Google User Review

Amazing place to go. Everyone always has a smile on their face. Very professional and quick. This is my go-to place if I ever need anything done with my car. The prices are also very good!!! Thank you!!!!

— Google User Review

Wonderful people, great job, great communication. l would recommend to anyone

— Google User Review

The personnel at Town Line provided excellent customer service, professionalism and expertise in the assessment, repair and necessary follow up of my truck.

— Google User

Town Line did a fantastic job repairing my car. They handled communication with both the rental company and my insurance company, and even let me know when it would be helpful for me to call my agent to ask for an update and push things along. I didn't realize that a detail was included at the end, which was a nice surprise. Highly recommend.

— Google User

They were great from my first call requesting an estimate! The dealt directly with the insurance and rental car companies so I didn’t have to do a thing. They were very organized, helpful and accommodating! They did a great job and the people there were so easy to work with! I highly recommend using them!

— Google User

I have used them a few times over the years. I get my car back looking as good as it did coming out of the showroom. They work well with my insurance company which saves me a lot of hassle. The even cleaned and sanitized my interior. If the need arises again I will go back and I recommend them highly.

— Facebook User

Customer service went way above and beyond! Edie and Richie made sure my experience was stress free. They took care of the insurance and car rental arrangements which was really helpful. The car is fixed to perfection…awesome work, awesome people!

— Facebook User Review

Went over there looking for help and I got it. They cleaned the pine sap that was all over my SUV and detailed inside too.

I’ll recommend this business for their friendly and professional staff.

I’m very happy to see my car looking like new!

— Facebook User Review

Great auto body shop, very clean job, car was delivered as promised! Work on the repair was excellent, they did fantastic job and also fixed additional scratches for free, they went above and beyond with service and took care of rental. Thank you

— Google User Review

They repaired a damaged door and front bumper on a Toyota Tacoma. Although it is a 2004 it looks brand new now. They were very courteous and professional and my truck was done ahead of their estimate. I highly recommend Town Line Autobody.

— Google User Review

My car was full of pine sap and they cleaned it up really well. They are friendly and professionals and they prices are fair. I’m happy with the job!

— Google User Review

Town Line Body Shop is known for excellent service in all aspects from accurate estimates to ensuring that their work is completed quickly and thoroughly. I’m very pleased with the work that they have provided for several of my vehicles over the years. What can be a difficult and frustrating process is made easy by the professional employees at Town Line Auto Body. I recommend them highly for anyone in need of a trustworthy auto body shop.

— Google User Review

Wonderful experience, everyone was so nice and welcomed you with a smile! 10/10 would recommend to anyone!

— Google User Review

Great customer service, they did an amazing job fixing my car and I will definitely recommend them to all my family and friends!

— Google User Review

Superb job. Very professional. Courteous service. Customer friendly.

— Google User Review

Excellent customer service and quality of work requested. Highly recommend.

— Google User Review

I highly recommend Townline Body! Richie provided a timely estimate at a fair rate, and was able to do the work quicker than expected. Eddy, the office manager was a delight to work with also! She is professional, courteous, and highly organized. An excellent team of people and the work was well done!

— Google User Review

This is my second time having body damage fixed. Everyone is so nice. They do a phenomenal job and restored my vehicle perfectly both times. I highly recommend.

— Google User Review

Town Line Body Shop did an excellent job on repairing our passenger side front door & fender You couldn't even tell the difference between the repaired door and fenders and the rest of the car. The technicians took great care on delivering a very clean, Covid-19 free car to us. The car looked as if it just came out of the showroom. The work was done in a very timely fashion. The entire front office staff was courteous and took great of us! We can't say enough about the professionalism of Town Line Body Shop. We highly recommend Town Line Body Shop for all your car repairs. They are a 5-Star body shop!

— Google User Review

Great service and great work. I feel like we got a brand new car when we got our 2013 Ford Escape back!

— Google User Review

Needed my mirror replaced. Went in for an estimate on a Tuesday. Given a very fair price. Had the part in and painted to match and installed on Friday morning in 20 minutes. Easy, fast and pleasant support team. I will use them again if the need arises.

— Google User Review

The service was excellent. I would recommend them highly.

— Google User Review

Top of the line shop! Everyone there is friendly and knowledgeable. Would recommend to everyone needing any work done on their vehicle that wants it done right! Have patience for parts, (not their fault) manufacturing and shipping delays are not uncommon now.

— Google User Review

Highly recommend Town Line Auto Body. After a minor accident they restored my car to original condition. You could never tell the car was in an accident. Very pleased with the results

— Google User Review

Townline body shop was very easy to deal with. They started the job on the date that was planned end it was completed in the specified time. My vehicle came out looking brand new and the body repair was truly perfect .

Thanks guys I would refer you to a friend !

Josh Z.

— Google User Review

If I could give 6 stars, I would! Rich, Mark, and Edie went above and beyond to get my repairs done to meet my very tight timeline. I picked up the car on time and successfully drove it across the country the next day - so I can attest to what a good job they did! They were very informative and thorough throughout the process and (esp as a young woman) I never was worried that I was being taken advantage of. They made it easy for me to work with my insurance, were quick to communicate via phone and email, and gave me a fair estimate (I had two points of comparison!!). When I picked it up, it was incredibly clean and Mark took the time to walk through everything and explain it to me. I couldn’t be happier that I chose this shop and would go back to them / recommend them in a heartbeat. Thanks again Mark & Rich!!

— Google User Review

Very great and thorough job!! Very nice employees!!! I recommend completely !!

— Google User Review

I had gone to another body shop and couldn't even get them to give me an estimate. Town Line produced an estimate quickly. had extensive work done on several parts of my car including copying the pinstriping I had on other parts of my car. They were a pleasure to deal with. They told me how long it would take to fix my car and it was ready as promised.

— Google User Review

I have used Town Line numerous times and have recommended them to friends. Their work is top notch and everyone is always very professional and friendly.

— Facebook User Review

Great with communication and they handled everything with the insurance. Car turned out great.

— Google User Review

Best guys to do service! They made sure everything is perfect on my vehicle.

— Google User Review

There is a very good reason Town Line stays so busy: their work goes above and beyond! Everyone is friendly, helpful, and they make the process as easy as possible. Highly recommend!

— Google User Review

This business us extraordinary..excellent focus on the customer professional and going the extra mile.

— Google User Review

Great staff! Edie was wonderful to work with and made everything completely stress free! Car looks great!

— Google User Review

Very professionally handled from start to end. The repair job done is superbly done to our total satisfaction.

— Google User Review

Excellent service. I highly recommend them.

— Google User Review

I had a bunch of deep scratches buffed out, a small dent on the lift gate fixed. Also had bad scratches on my black rims and now everything looks brand new. Great work by the team and very pleasant to work with.

— Google User Review

I’ve used Town Line several times and have always had a good experience. Service both from office and shop are top notch and I’ve walked away with no regrets what so ever. Highly recommend.

— Google User Review

Great job! Very pleased!

— Google User Review

They were so professional from the moment I came through the door to when I picked up my Jeep! Nice work!!

— Facebook User Review

They did an excellent job repairing my car within my timeline and the car looks great!

I would highly recommend Town Line Auto Body!

— Facebook User Review

Awesome customer service. Thank you Mark for you help today, very much appreciated.

— Facebook User Review

I have used Town Line Auto Body for the repair of multiple vehicles after they were damaged. They are professional, courteous, and provide complete details of all costs involved prior to performing any work. The facility is clean and well organized. Most importantly, the repair work was performed at the highest level, restoring both of my vehicles back to the level they were at when new. I recommend them to anyone who is in need of repair work from an accident, or would like to have their car 'refreshed'...you'll want to drive your car just as much as you did the day you bought it!

— Facebook User Review

This was my first experience with Town Line and it was very positive. I am a mechanic and have done extensive work over the past 50 years so I know what I should expect. The body work was very well done, close alignment of body panels, correct fasteners, and excellent paint (including match). The chassis work (under the vehicle and hidden) was also well done. The bumper support system and the absorption foam was installed carefully and correctly. Trim and lights were square and flush. Great work, great mechanics. I highly recommend.

— Google User Review

Town line has repaired multiple cars for me over the years. They are always the best price and do excellent work. They go above and beyond to make sure that the work is quality and the customer is happy. Cannot recommend highly enough!

— Google User Review

I had a superb experience with the Town Line team in Monroe.

Incredibly helpful and professional. Edie made the whole experience effortless and stress free. The car repair turned out perfectly and it was returned to me in pristine condition, inside and out. Couldn't recommend them enough.

— Google User Review

After my accident which was horrible experience to deal with, The staff at the shop was incredibly helpful in getting my car back on road. Very professional and good quality service all around I would highly recommend this shop. My car looked great and drove even better!!! Thank you

— Google User Review

Straight forward with the estimate. Got me in the following week and work was done on time. Will use them again in the future.

— Google User Review

I am forever in love with Town Line!! The services and people are beyond exceptional. From my first interaction to my last, they became like family in supporting me through a multi-month car repair. Mark was thorough in his assessment, provided advice that I will forever be grateful for, and was great at setting expectations on the process. He also helped me with a short-term fix completely for free and without any guarantee of my business. Edi was INCREDIBLE and beyond any level of customer service I could have imagined - proactive in calling me with updates, supportive and personable. The rest of the team did phenomenal work on my car and made it look brand new. It made an unfortunate car incident filled with such positive memories. I hope I never have a car repair like this again, but if I do, I‘d RUN to Town Line with joy. Best in the business.

— Google User Review

We've had several vehicles serviced by Town Line and very happy with their work and paint matching capabilities.

Highly recommended body shop.

— Google User Review

I could not be more happier with the final result. Not only was the dent and scratches removed, it looks factory fresh and they washed and sanitized the entire car!

— Google User Review

I have a 1980 Datsun 280ZX that I have owned for the last 39 years. Even though it is in a garage a year-round with low mileage. Because of the age had some rust that I need to be removed. I went to a few body shops to get estimates. I saw the reviews on Town Line Body Shop that were very good. I brought the car to them, and they said they could do the work and gave me a fair estimate for the work. There was rust on both T tops and a large spot the driver's door. They removed the rust and match the paint perfect. Remember this car is 43 years old and the match the paint perfect. When I picked up the car it was washed and waxed. The car looked like it just came out of the show room. They did not exceed the estimate for the job. I was very pleased with their workmanship and professionalism. The office staff was very helpful.

— Google User Review

Townline is an excellent place to get your car fixed. The people who work there are so nice. They gave me an estimate on what needed 2 be done & the price was reasonable.

What a fantastic job they did. They had to do the whole passenger side. When it was done I couldn't believe that was my car. It looks brand new. I will always use Townline auto body. Try them you won't be sorry.

— Google User Review

Townline is an excellent place to get your car fixed. The people who work there are so nice. They gave me what needed 2 be done & the price was reasonable.

What a fantastic job they did. They had to do the whole passenger side. When it was done I couldn't believe that was my car. It looks brand new. I will always use Townline auto body. Try them you won't be sorry.

— Google User Review

Consumate professionals. Their work is always done right. They've repaired several of our vehicle over the years and we've always been 100% satisfied. Absolutely recommend them.

— Google User Review

Great customer service and support. They made me feel like family. I would recommend that you go there first.

— Google User Review

I highly recommend using Town Line, this is my 4th time over the years (not all my fault lol) I always have the best and EASIEST time working with them, the whole staff is always friendly, great communication! They’ve always helped me handle everything from insurance to rental cars with ease. Most importantly they do AMAZING work!

— Google User Review

These guys are top notch! They were a pleasure to deal with and completed the repair work quickly, professionally, and at a fair price.

— Google User Review