YOU GET TO PICK YOUR REPAIR SHOP
After you have done the necessary paperwork from the accident, contact the SHOP OF YOUR CHOICE! They will then set up a tow or if the car is drivable, an appointment to get your vehicle to the shop. The insurance company responsible for paying for the repairs is also responsible for paying the tow bill to the shop of your choice.
If the insurance company selected a shop and you prefer to go elsewhere, they are still obligated to pay for the additional tow.
If you need alternative transportation and have rental coverage or the other party’s insurance is paying the bill, ask the shop to set up the rental for you.